Team Member Experience & Inclusion

A Culture Grounded in Our Values

At The Fresh Market, our people make the difference! We are committed to creating an environment where every Team Member feels welcomed, valued, and empowered. By fostering a culture of respect and inclusion, we enable our teams to authentically embrace and express our core values of Passion, Excellence, Teamwork, and Hospitality. This, in turn, allows us to deliver a best-in-class experience for our guests.

Passion – We love food and the connections it creates. That same passion drives how we support and uplift our Team Members.

Excellence – We hold ourselves to high standards, provide clear expectations, and ensure every Team Member has opportunities to grow and succeed.

Teamwork – We cultivate a culture where collaboration is celebrated, contributors are recognized, and everyone plays a vital role in our success.

Hospitality – Just as we create warm and welcoming experiences for our guests, we foster an inclusive and supportive workplace for our Team Members.

Team Member Experience & Inclusion Strategy

Through our Team Member Impact Groups, we listen closely to our teams, shaping strategies and initiatives that reflect their insights and feedback. We strive to create a workplace where every voice matters, and each individual feels connected to our collective goals. When our Team Members thrive, so do our guests—through a shared commitment to excellence, we create extraordinary experiences for everyone we serve.

That’s why our Team Member Experience and Inclusion strategy is deeply aligned with our mission: to inspire our guests to make every day eating extraordinary! With a focus on collaboration, respect, and professional growth, we empower our teams to flourish, contribute meaningfully, and bring our mission to life each and every day.

Operating Principles: Building an Inclusive & Engaging Workplace

A Safe & Supportive Environment – We treat every Team Member with dignity, recognize contributions, and ensure a fair and inclusive workplace.

Clear & Open Communication – Frequent, transparent communication keeps our teams informed, engaged, and aligned with our business goals.

Growth & Development Opportunities – We promote from within, provide transparent career pathways, and invest in the development of our Team Members.

Empowerment & Accountability – Every role is important, and we provide the expectations and necessary tools, and resources to succeed.

Innovation & Brand Building – We invest in our people, technology, and capabilities to strengthen our brand and drive continuous improvement.

Community Impact & Purpose – We are committed to being a force for good, supporting our communities through outreach, partnerships, and team-driven initiatives.

Expanding Our Impact: Culture, Team Members, Suppliers, and Communities

Our commitment to creating a strong sense of belonging extends beyond our Team Members. We believe that fostering meaningful connections, collaboration, and growth strengthens every part of our business—from our workplace to the communities we serve. This holistic approach is grounded in:

Culture → We intentionally listen, learn, and leverage the unique perspectives, experiences, and opinions of The Fresh Market’s workforce to create a culture where everyone feels valued and engaged.

Team Members → We attract, develop, and retain top talent by cultivating an environment that supports growth, encourages individual contributions, and drives business success.

Suppliers → We provide opportunities for suppliers, vendors, and consultants to engage in partnerships that promote innovation, individuality, and contribute to our business growth.

Communities → We strengthen and support the communities we serve by actively participating in initiatives that create opportunities, promote well-being, and reflect our commitment to being a force for good.

A Place Where Everyone Belongs

At The Fresh Market, we take pride in being a premier specialty grocery retailer, offering a curated selection of products from around the world. Our commitment to inclusion goes beyond the products we sell—we celebrate the unique backgrounds, cultures, and perspectives of our Team Members, who represent the communities we serve. At The Fresh Market, we're dedicated to creating a welcoming space where both our Team Members and guests feel connected, inspired, and appreciated!

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