Got questions? We’ve got answers.

Get the scoop on all the questions we get asked the most, from where to find us to how to take advantage of our best deals each week.

>> Where is The Fresh Market located? Our headquarters are in Greensboro, North Carolina, and we currently have 164 stores in 22 states. To find the store nearest you, visit https://www.thefreshmarket.com/your-market/store-locator.

>> Where can I find store hours? Visit https://www.thefreshmarket.com/your-market/store-locator and click on the location nearest you. You’ll find store hours, as well as directions and contact information.

>> What forms of payment does The Fresh Market accept? In-store, we accept cash, checks, debit or credit cards, EBT/SNAP benefit cards, and The Fresh Market gift cards. If you’re shopping online, you’ll need to use a credit or debit card only.

>> How do I register for the Ultimate Loyalty Experience Program? Visit our website, https://www.thefreshmarket.com/loyalty, and click “Create Account”. For more FAQs on the Ultimate Loyalty Experience visit https://www.thefreshmarket.com/loyalty/faq.

>> Does The Fresh Market have an app? Yes, our App is available for both Apple® and Google® devices. To download our app, please visit:

• App Store: https://apple.co/3fxpLE5
• Google Play: https://bit.ly/39bv775

>> Does The Fresh Market offer delivery or curbside pickup? We offer both Curbside Pickup and Delivery. Orders may be placed online at https://shop.thefreshmarket.com/ or through The Fresh Market App.

To download our app, please visit:

• App Store: https://apple.co/3fxpLE5
• Google Play: https://bit.ly/39bv775

>> Is there a fee for curbside or delivery orders? Yes. For curbside, orders totaling $35 and up, the fee is $1.99. For orders under $35, the fee is $3.99. Fees for delivery orders are set by our delivery partner, Instacart. For information on these fees, please visit https://www.instacart.com/.

>> What if I need a refund on a curbside or delivery order? Refunds for curbside and delivery orders are processed by Instacart. Visit https://www.instacart.com/help for additional assistance

>> Where do I find The Fresh Market’s weekly deals? To shop our weekly deals, visit https://shop.thefreshmarket.com/shop/categories?tags=on_sale and select your local store.

>> How do I sign up for The Fresh Market emails? To sign up for our emails, just visit https://www.thefreshmarket.com/email-signup and fill out the form with the requested information.

>> How do I unsubscribe from The Fresh Market emails? At the bottom of each email we send, you’ll find a link to either update your email preferences or to unsubscribe. If you are a member of our Ultimate Loyalty Experience program, you must log into your account to view the Notification Settings to make your selections.

>> How do I find out what products The Fresh Market carries? Visit https://shop.thefreshmarket.com/ or download The Fresh Market app to search for specific products, scan a barcode, shop by category or place orders. (See above for links to download our app.)

>> What can I do to bring The Fresh Market to my neighborhood? Visit https://www.thefreshmarket.com/contact-us#contact-form and complete an online Guest Care Form to submit your request. It will automatically be shared with our Real Estate and Development team.

>> Where can I find nutritional information for The Fresh Market products? You can find this information in the appropriate department in each of our stores. Or you can request it by completing an online Guest Care Form at https://www.thefreshmarket.com/contact-us#contact-form.

>> How do I request that The Fresh Market carry a particular item? Simply complete our online Guest Care Form at https://www.thefreshmarket.com/contact-us#contact-form.

>> Does The Fresh Market allow pets in stores? Only service animals are allowed in our stores.

>> Who do I speak to about a request for participation in an event or a donation to an organization? To preserve and promote the relationships our stores have within their respective communities, we ask that any non-profit organizations contact their local store’s management by phone or in person.

>> Who do I speak to about purchasing The Fresh Market Gift Cards in bulk? The Fresh Market is proud to offer businesses and non-profit organizations the opportunity to purchase The Fresh Market Gift Cards at a reduced rate when purchased in bulk. These gift cards make ideal holiday and appreciation gifts for your team members and clients and are also useful for non-profit fundraising activities. How does the bulk Gift Card program work? Gift cards are purchased from The Fresh Market stores at a discounted rate – the discount is determined by total order value at the three tiers below:

• Orders valued at $5,000-$9,999 = 5% discount
• Orders valued at $10,000-$14,999 = 10% discount
• Orders valued at $15,000+ = 15% discount

Choose your total purchase and discount level, then choose the value of each card in your order – available in $25, $50 and $100 increments, in any combination. The gift cards purchased as part of a bulk order can be redeemed for the full value of each card. Non-profit organizations can re-sell gift cards purchased in a bulk order at full face value and realize the difference as profit.

How can my company or organization place a bulk Gift Card order? To order bulk Gift Cards totaling $5,000 or more, please visit your local store and be prepared to share the following information when placing your order:

• Total Number of cards needed ($25, $50 or $100 value in any combination)
• Total Value of all cards
• Contact Name, Email and Phone Number
• Order Payment

Once your order details are confirmed and your bulk order is paid, please allow 5 – 7 days for processing and shipment to your designated The Fresh Market store. Our store team will work with you or the provided contact to coordinate pickup. Gift Card orders for gifting and fundraising must be picked up in person.

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